wedran implements solutions from Zoho, which has over
3 Million users across the World. The technology is Integrated
with Google Apps and available from both Web Browsers
and Mobile Phones.

With the Zoho CRM Solution you will have access to an excellent
Customer Management System which will help you Sell More,
Optimize Sales Processes, and make Administration more Efficient.
Key features are:

• Sales Automation
  Track leads, prospects, business opportunities,
  and sell more in less time.
  
  
• Customer Support & Service
  Integrate Customer Support Processes with
  Sales, Invoicing, and IT.
  
  
• Reports & Analytics
  Visualize the task pipeline, business performance,
  trends and schedule reports to the specified user.

Additionally, with Zoho Invoicing, you will also be able to:

• Manage Invoices Online
• Track Expenses
• Accept Payments Online
• Generate Reports and Analytics
• Easily handle Taxes and Discounts

Business Case

wedran was contacted by a company within Real Estate Management that had a custom made IT-System, but was tied to a single vendor due to the unique technology, and suffered great losses because every upgrade required a new installation. The customer wanted a Standardized System, with Automatic Upgrades, while retaining their Custom Made Functions like:

• Specific Case/Ticket Management System
• Time Reporting for all Employees and Partners
• Accounting, Invoicing, and integration with Standard Technology
• Access through Web and Mobile Phones (HTC Smartphone)
• Integration with CRM

With Zoho, we were able to recommend the below solution:

Below are a few screenshots from the Zoho Web and Mobile version.